Privacy Policy for The Daily Grind Coffee House
This Privacy Policy describes how The Daily Grind Coffee House ("we", "our", or "us") collects, uses, and discloses your information when you visit our site, use our services, or interact with our online platform. We are committed to protecting the privacy and security of your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
- Information you provide directly to us: This includes personal data you submit when you make an inquiry, place a catering order, sign up for our newsletter, or otherwise interact with us. This may include your name, email address, phone number, and any details related to your catering preferences or order.
- Information collected automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, and information about how you interact with our online platform. This data helps us understand user behaviour and improve the functionality and experience of our site.
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our catering services, process orders, and manage inquiries.
- To send you updates about our seasonal beverages, new pastry offerings, or special events, if you have opted in to receive such communications.
- To improve and personalise your experience on our site, understand how our visitors use our online platform, and enhance our content and offerings.
- To respond to your questions and provide customer support related to our specialty coffee, tea, light lunch options, or any other service.
- To comply with legal obligations and protect our legitimate business interests.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
- With service providers who assist us in operating our business (e.g., website hosting, email delivery, payment processing for catering orders). These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- When required by law, such as in response to a court order or subpoena, or to comply with other legal processes.
- To protect the rights, property, or safety of The Daily Grind Coffee House, our customers, or others.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
Under GDPR, you have certain rights concerning your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us using the information below if you wish to exercise any of these rights.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
The Daily Grind Coffee House
387B Portobello Road
Notting Hill
London, Greater London W11 2EJ
United Kingdom